We are on the hunt for a creative, talented, and analytical Japanese Customer Service professional, who is passionate about recruiting, growing,g and managing a successful team. You will already be working in an online trading field, based in either the gaming or financial services sectors. Having a keen eye for talent, you will be able to recognise the potential team members who will help you succeed and expand the business. Main focus will be to develop the business by executing analysis of campaign performance while maintaining high levels of Customer Support of the team.

Role overview

This role will work solely within the Japanese market, possibly expanding within South Korea in the future. Success in this position is integral to the success of this new division, and you will be required to take on a lot of responsibility early on and to hit the ground running.

Key Performance Areas:

• Define company needs for recruitment, and locate and recruit the team that will work best for you, and the success of the business.
• Develop a marketing strategy and deliver new, exciting ideas to increase outreach within the Japanese market
• Execute digital marketing campaigns
• Analyse and optimise campaign performance
• Be acquainted with Japanese affiliate networks, and have the capability to close and manage deals

Skills Required:

• Native Japanese speaker is a must for this role, as well as fluent English language skills to be able to communicate with the team worldwide.
• Previous solid experience within the financial service or gambling industries of at least 3 years.
• Ideally, a solid exposure in campaign analysis and developing marketing strategy
• Highly motivated and creative in developing new ideas to engage and support clients
• Analytically minded
• Ability to develop strong working relationships with new and existing partnerships
• Excellent workload management and organisational skills
• Ability to work autonomously and create foundations for the growth of a new team

Working Hours:

• 8 AM-5 PM Monday–Friday
• Occasional work on Saturday when required

Please refer to job description.