JMP TWIN EAGLE Manpower and Allied Services Inc. Front Office Supervisor

Front Office Supervisor

JMP TWIN EAGLE Manpower and Allied Services Inc.

Urgente

€239-319[Mensual]

En el sitio - Aklan1-3 años de experienciaDiplomaTiempo completo

Descripción del trabajo

Descripción

Manage daily front office operations and staff activities.
Ensure exceptional guest experiences and service standards.
Handle guest inquiries, complaints, and special requests efficiently.
Supervise check-in and check-out processes.
Monitor and optimize room availability and occupancy rates.
Collaborate with other departments to enhance service delivery.
Provide training and support to front office staff.

Requisito

Job Title: Front Office Manager
Educational Qualifications: Diploma in Hospitality Management or relevant field.
Experience Level: 1-3 years of experience in front office operations.
Skills and Competencies:Proficient in English Language
Customer Relationship Management
Excellent Communication and Leadership Skills
Strong customer service orientation
Effective multitasking and problem-solving abilities
Responsibilities and Duties: Oversee front desk operations, manage staff, ensure customer satisfaction, handle complaints, and maintain daily reports.
Working Conditions: Generally, a fast-paced hotel environment with flexible shifts.
Qualities and Traits: Strong interpersonal skills, adaptability, initiative, and a positive attitude.
Can work in a flexible schedule.

Idioma InglésGestión de relaciones con el clienteHabilidades de comunicaciónServicio al clienteHabilidades de liderazgoMultitareaResolución de problemas