Production & Workflow Management

• Oversee daily roasting and packing operations, ensuring efficient production and timely fulfillment of orders.
• Develop and maintain production schedules based on demand forecasts and inventory levels.
• Coordinate and assign tasks to roasters and packers, optimizing labor and machine utilization.
• Ensure adherence to Standard Operating Procedures (SOPs) for consistency and quality control.

Inventory & Supply Chain Management

• Track and manage inventory of green coffee, roasted coffee, and packaging materials.
• Work closely with procurement and warehouse teams to maintain proper stock levels and minimize waste.
• Implement a system for tracking lot numbers and batch production for traceability and quality assurance.

Equipment Maintenance & Workplace Safety

• Ensure proper maintenance schedules for roasting, grinding, and packing equipment to prevent downtime.
• Coordinate with technicians and external service providers for repairs and servicing.
• Implement and enforce workplace safety protocols, ensuring compliance with food safety standards.

Quality Control & Process Improvement

• Ensure that roasting and packing teams follow quality control checks for every batch.
• Work with the quality control team to conduct routine checks on roasted coffee and packaged products.
• Stay updated on specialty coffee trends, including origins, taste profiles, roast profiles, and brewing methods, to ensure alignment with industry standards.
• Identify opportunities to streamline processes, improve efficiency, and reduce production waste.

Financial & Costing Management

• Be well-versed in calculating production costs, including green coffee costs, labor, utilities, packaging, and overhead expenses.
• Ensure proper tracking of production costs and analyze cost efficiencies to maintain profitability.
• Work closely with finance to report accurate cost of goods sold (COGS) and identify opportunities for cost optimization.

People Management & Leadership

• Lead, train, and develop a team of roasters and packers, fostering a culture of accountability and teamwork.
• Conduct regular performance evaluations and provide coaching to improve skills and productivity.
• Maintain clear communication between production staff and management.

Key Qualifications:

• Strong background in operations management, production, or supply chain management (F&B or manufacturing experience is a plus).
• Experience managing teams and production schedules in a fast-paced environment.
• Strong organizational skills with the ability to prioritize and multitask.
• Knowledge of inventory management and basic logistics.
• Ability to enforce quality control and safety procedures.
• Basic technical understanding of machinery/equipment maintenance is a plus.
• Strong problem-solving skills and the ability to adapt to operational challenges.
• Willingness to learn and stay updated on specialty coffee trends and industry best practices.
• Proficiency in cost tracking and production costing calculations.

Preferred Experience:

• At least 3–5 years of experience in a production or manufacturing environment.
• Experience in F&B, food production, or packaging is preferred.
• Familiarity with ERP systems (e.g., Odoo) for inventory tracking and cost management is a plus.

Please refer to job description.