JOB DESCRIPTION

The Operations Manager is responsible for optimizing the efficiency of multiple retail stores, ensuring smooth daily operations, and supporting Area Heads in achieving business goals.

KEY RESPONSIBILITIES

You will:

• Enhance operational processes to improve efficiency across retail locations.
• Collaborate with Area Managers to identify and resolve workflow challenges.
• Analyze key metrics to drive improvements and reduce costs.
• Oversee inventory control to maintain optimal stock levels and prevent shortages or overstocking.
• Implement best practices in inventory management to reduce losses and improve turnover.
• Ensure compliance with company policies, procedures, and operational standards.
• Conduct regular audits to assess adherence and address any inconsistencies.
• Develop training programs to educate staff on operational best practices.
• Promote a culture of continuous improvement and innovation within the operations team.

QUALIFICATIONS & REQUIREMENTS:

• You must be a college graduate of Business Administration, Operations Management, or a related field.
• You must have at least 10 years of experience in Retail Operations, with at least 3 years as an Operations Manager. Proven experience in retail operations management, preferably in a multi-store environment.
• You must have strong analytical and problem-solving skills and excellent communication and collaboration abilities.
• You must be willing to travel for store visits (Nationwide)

Work Schedule: Monday to Saturday (9:00 am – 6:00 pm)

Work Setup: Full onsite, Makati City (with fieldwork/store visit functions)