Online Customer Service Representative
CNT - FITFOCUSPH ONLINE SHOP
Descrição do Trabalho
Descrição:
- Respond to customer inquiries via email and chat.
- Assist with product information, order status, and returns.
- Resolve complaints and provide satisfactory solutions.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service quality.
- Stay updated on product knowledge and company policies.
Requisito
- Educational Qualifications: A Bachelor’s degree in Business Administration, Marketing, or a related field is required.
- Experience Level: Candidates should have 1-3 years of experience in customer service or account management roles.
- Skills and Competencies: Proficiency in customer service, account management, digital marketing, technical skills, and organizational skills.
- Responsibilities and Duties: Assist customers, manage accounts, resolve issues, and promote products online.
- Working Conditions: Remote work with flexible hours, requiring stable internet access.
- Qualities and Traits: Strong communication, problem-solving abilities, patience, and a customer-oriented mindset.
Christ Buhay
OwnerCNT - FITFOCUSPH ONLINE SHOP
Local de trabalho
1900 Rizal. Cainta, 1900 Rizal, Philippines
Postado em 23 January 2025
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