Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Descripción del trabajo
Descripción
- Provide exceptional customer service via phone, email, and chat.
- Assist customers with inquiries, order issues, and account management.
- Resolve complaints efficiently while maintaining a positive attitude.
- Document and track customer interactions in the database.
- Collaborate with team members to improve service delivery.
- Meet performance metrics and deadlines consistently.
Requisito
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: Less than 1 year of experience in a customer service role.
- Skills and Competencies: Proficient in sales pipeline management, strong English communication skills, and excellent problem-solving abilities.
- Working Conditions: Primarily office-based with standard working hours.
- Qualities and Traits: Friendly, patient, adaptable, and a team player.
Elizabeth Agapito
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Tasa de respuesta alta
Ubicación laboral
Metro Point Mall. Metro Point Mall, EDSA, corner Taft Ave, Pasay City, Metro Manila, Philippines
Publicado el 31 July 2025
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