Customer Care Representative
Synlink Recruitment Outsourcing Co. Inc.
Descripción del trabajo
Beneficios
Reconocimiento y Recompensas de Empleados
Bono de rendimiento, Incentivos
Seguro de salud y bienestar
HMO
Desarrollo profesional
Entrenamiento de Job
Tiempo de apagado y abandono
Salir por enfermedad, Salida por vacío
Balance de vida laboral
Horas flexibles
Descripción
- Provide excellent customer service via calls, emails, and other communication channels.
- Handle customer inquiries, resolve issues, maintain customer satisfaction, and document interactions.
- Assist clients in navigating healthcare plans, policies, and benefits.
- Coordinate with healthcare providers and facilities to ensure timely and accurate service.
- Resolve healthcare-related inquiries and issues in a professional and efficient manner.
- Maintain up-to-date knowledge of healthcare trends and regulations.
- Ensure compliance with all relevant policies and procedures.
Requisito
- Educational Qualifications: At least High/Senior High School Grad
- Experience Level: At least 6 months and above experience preferred in customer service or call center environments.
- Skills and Competencies: Strong customer service skills, problem-solving abilities, proficiency in English, and experience in call center operations.
- Working Conditions: Office environment, potential for extended hours, and consistent interaction with customers via phone and email.
- Qualities and Traits: Excellent communication, patience, empathy, and a positive attitude towards helping customers.
Shaine Carandang
Recruitment AssociateSynlink Recruitment Outsourcing Co. Inc.
Tasa de respuesta alta
Ubicación laboral
4th Floor, Allsectech Manila Inc.. L3,311, Market! Market! Mall 26TH STREET CORNER, Corner C5 C5- 26th St, Taguig City, Metro Manila, Philippines
Publicado el 16 June 2025
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