[24]7.ai Customer Care Representative

Customer Care Representative

[24]7.ai

Urgente

€237-316[Mensual]

En el sitio - TaguigNo se requiere ExpAlta/Senior High SchoolTiempo completo

Descripción del trabajo

Beneficios

Permisos
Comida permitida, Permiso de transporte
Reconocimiento y Recompensas de Empleados
Bono de rendimiento, Programa de Reconocimiento de Empleados, Incentivos
Beneficios Mandados del Gobierno
Pago del mes 13, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Seguro de salud y bienestar
Seguro de vida, HMO
Desarrollo profesional
Programa de aprendizaje, Programa de mentoría
Tiempo de apagado y abandono
Salir por enfermedad, Abandonar Padre Solitario, Salida por vacío

Descripción

Overview

Day Shift Voice/Non-Voice Setup
Australian Telecommunication Account
Process customer service-oriented calls from customers

Perks

Top performers will fly to Australia for FREE*
Other rewarding incentives await top sellers and performers

Tasks

Answer order-related concerns
Assist customers with issues encountered during online ordering
Assist third-party dealers in processing their orders.

Skills Required

Excellent conversational skills
Demonstrated problem-solving and analytical skills
Exhibit active listening and keen attention to details
Persistent and results-oriented
Ability to multitask and access multiple data sources simultaneously
Ability to probe effectively
Sales target/conversion included in the metrics

Requisito

Qualifications

Must be 18 years old and above
Completed High School (Old Curriculum) , Senior High School
A sales background is an advantage, but not required
Amenable to work on holidays, weekends, and shifting schedules
Professional, enthusiastic, and customer service-oriented

Idioma InglésServicio al clienteResolución de problemasJugador de equipoÉtica de trabajo fuerteHabilidades InterpersonalesHabilidades de PersonasPipeline de ventasHabilidades técnicasCentro de llamadas