Atome Collection Email Support (Open to Fresh Grads)

Atome

€226-301[Mensual]

En el sitio - MandaluyongGraduado/Estudiante frescoAlta/Senior High SchoolTiempo completo

Permisos
Comida permitida
Reconocimiento y Recompensas de Empleados
Comisión
Beneficios Mandados del Gobierno
Pago del mes 13, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Seguro de salud y bienestar
HMO
Beneficios Beneficios
Equipo de la empresa
Tiempo de apagado y abandono
Abandonar maternidad y paternidad, Salir por enfermedad, Salida por vacío

Daily collection of overdue balance from customers and able to answer customers' inquiries via Zendesk email for PH markets.
Can create communication templates via email to improve collection efficiency.
Coordinates closely with the collections team in forwarding proof of payment and request for call backs.
Work closely with customer service team on communicating customer's concern raised in the repayment emails.
Ensures zero complaints and one-time resolution when responding to emails.
Will escalate any email complaints received to the QA Team for investigation and proper resolution.

Open to fresh graduates.
Senior High School or college undergraduates must have at least 1 year of experience in Collections or email support.
Experience in Unsecured Collections and Credit Card accounts is an advantage.
Proficient in using MS Office applications.
Resourceful, results-oriented, and patient.
Strong analytical and problem-solving skills, with the ability to apply logical reasoning and analytical methods.

Soporte de Back OfficeServicio al cliente