Customer Service Supervisor
Premier Heavy Equipment Inc.
Descripción del trabajo
Beneficios
Beneficios Mandados del Gobierno
Pago del mes 13
Seguro de salud y bienestar
Seguro de vida, HMO
Tiempo de apagado y abandono
Salir por enfermedad, Salida por vacío
Descripción
- Oversees total service support team operations.
- Ensures efficiency in operations of teams.
- Consolidate and review all reports made by After Sales Coordinator and Service Admin team; ensure corrective actions are taken based on reports generated.
- Ensures Completeness of necessary attachments for the billings.
- Consolidation of a service reports made by Service Engineering team.
- Consolidation of work evidence reports made by Engineering team.
- Join Operations Manager in planning improvements in operations.
- Train team members to become more efficient.
- Accept and performs such other functions as may be assigned by direct heads.
Requisito
- Bachelor's degree in a relevant field such as Business Administration, Information Technology, or a related discipline.
- At least 2 years of experience in customer service or technical support, with at least 3 years in a supervisory or leadership role.
- Strong leadership and team management skills, with the ability to motivate and guide a team.
- Excellent verbal and written communication skills, with the ability to handle escalated customer issues professionally.
- Strong analytical and problem-solving skills, with the ability to think critically and make quick decisions.
- A strong focus on customer satisfaction and experience, with a proactive approach to resolving issues.
- Ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment.
Premier Heavy Equipment, Inc
HR OfficerPremier Heavy Equipment Inc.
Responder Hoy 0 veces
Ubicación laboral
Door 5&6, PREMIER HEAVY EQUIPMENT INC., Door 5&6, SPK Building, R. Castillo St, Buhangin, Davao City, 8000 Davao del Sur, Philippines
Publicado el 08 July 2025
Jobs similares
Ver másTeam Leader (Davao)
Transcom Worldwide Philippines, Inc.€451-527[Mensual]
En el sitio - Dávao del Sur1-3 años de experienciaBaceleroTiempo completo
Liezel CastroTranscom Worldwide Philippines, Inc.
After Sales Customer Service Representative
Premier Heavy Equipment Inc.€226-301[Mensual]
En el sitio - Dávao del SurGraduado/Estudiante frescoBaceleroTiempo completo
Premier Heavy Equipment, IncHR Officer
Call Center Agent
Neksjob Philippines€376-451[Mensual]
En el sitio - Dávao del Sur<1 Yr ExpAlta/Senior High SchoolTiempo completo
Neksjob CyanSourcing Specialist
Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.€376-451[Mensual]
En el sitio - Dávao del Sur<1 Yr ExpAlta/Senior High SchoolTiempo completo
Faisah MatomadiRecruitment Associate
Customer Service RepresentativeUrgente
Nezda Technologies Inc.€301-451[Mensual]
En el sitio - Dávao del Sur<1 Yr ExpAlta/Senior High SchoolTiempo completo
ac cruzAssistant Talent Acquisition Manager
Join Bossjob
Recordatorio de seguridad del jefe
Si la posición requiere que trabajes en el extranjero, por favor ten cuidado y ten cuidado con el fraude.
Si encuentras a un empleador que tiene las siguientes acciones durante tu búsqueda de empleo, por favor repórtalo inmediatamente
- retiene tu ID,
- requiere que usted proporcione una garantía o recoja la propiedad,
- le obliga a invertir o recaudar fondos.
- recauda beneficios ilícitos,
- u otras situaciones ilegales.