After Sales Customer Service Representative

Premier Heavy Equipment Inc.

€226-301[Mensual]
En el sitio - Dávao del SurGraduado/Estudiante frescoBaceleroTiempo completo
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Descripción del trabajo

Beneficios

  • Beneficios Mandados del Gobierno

    Pago del mes 13

  • Seguro de salud y bienestar

    Seguro de vida, HMO

  • Beneficios Beneficios

    Descuento del Empleado

  • Tiempo de apagado y abandono

    Salir por enfermedad, Salida por vacío

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Descripción

  • Maintain contact with clients to obtain customer feedback regarding product/service quality.
  • Assist clients in resolving issues and complaints concerning purchased products or services.
  • Build and establish good work relationships with clients to facilitate increased patronage and revenue.
  • Develop and implement strategies effective for ensuring a satisfied clientele and increased returns.
  • Direct and coordinate the customer service operation of a team to ensure clients are tended appropriately in line with set customer service standards.
  • Develop and optimize support and service processes, tools, and systems.
  • Conduct price and contract negotiations with clients to establish contract details and attain profit margin.
  • Oversee all post-sales services provided to clients to ensure customer satisfaction.
  • Ensure compliance with all general and company policies when carrying out job duties.
  • Accept and performs such other functions as may be assigned by direct heads.


Requisito

  • Fresh Graduate of any four (4)-year course, preferably in Business, Marketing, Management or any related field.
  • Proficient in MS Office applications (Word, Excel, PowerPoint, Outlook)
  • Computer literate and comfortable using various business software and tools
  • Preferably with at least 6 months of experience in sales coordination or customer handling
  • Strong organizational and time management skills with keen attention to detail
  • Excellent verbal and written communication skills
  • Able to effectively coordinate and communicate with both clients and internal teams
  • Self-motivated, proactive, and capable of working independently


Servicio al clienteResolución de problemasProgramación
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Premier Heavy Equipment, Inc

HR OfficerPremier Heavy Equipment Inc.

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Ubicación laboral

Door 5&6, PREMIER HEAVY EQUIPMENT INC., Door 5&6, SPK Building, R. Castillo St, Buhangin, Davao City, 8000 Davao del Sur, Philippines

Publicado el 08 July 2025

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