Customer Service Representative

JetSon Manpower Agency

€455-530[Mensual]
En el sitio - TaguigExp de 3-5 YrsBaceleroTiempo completo
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Descripción del trabajo

Beneficios

  • Seguro de salud y bienestar

    Seguro de salud, HMO

Descripción

  • Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
  • Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
  • Regularly receive direction from supervisor and escalate questions and issues to more senior employees
  • Interact with team on basic information, plus internal or external customers.

Requisito

  •  6+months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • Educational Qualifications: 2nd year College Completed
  • Experience Level: Minimum of 2 years' experience in handling financial, telco or banking accounts.
  • Skills and Competencies: Strong customer service skills, proficiency in English, and excellent interpersonal abilities.
  • Responsibilities and Duties: Address customer inquiries, resolve issues, and ensure customer satisfaction.
Servicio al clienteIdioma InglésHabilidades de Personas
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Camila Jalimao

RecruiterJetSon Manpower Agency

Más de diez respuestas hoy

Ubicación laboral

N/A, Taguig. Taguig, Metro Manila, Philippines

Publicado el 03 April 2025

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