Description

• Provide excellent customer service and support to clients via phone, email, and live chat.
• Assist customers with inquiries, complaints, and product information.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Document all interactions with customers promptly and accurately.
• Collaborate with team members and other departments to resolve customer issues effectively.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years in customer service or a related field.
• Skills and Competencies: Strong verbal and written communication skills.
• Skills and Competencies: Basic computer skills with proficiency in Microsoft Office Suite.
• Qualities and Traits: Friendly, patient, and able to handle difficult situations with tact.
• Responsibilities and Duties: Ability to work in a fast-paced environment and adapt to changing customer needs.