Description

• Provide excellent customer support via phone, email, and chat.
• Resolve customer inquiries and issues in a timely manner.
• Maintain accurate customer records and documentation.
• Assist in the development of customer service procedures and policies.
• Collaborate with team members to enhance the overall customer experience.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patient, empathetic, and customer-focused.
• Responsibilities and Duties: Ability to handle difficult customer interactions professionally.