BeepXtra Philippines, Inc. Customer Service Representative

Customer Service Representative

BeepXtra Philippines, Inc.

€299-374[Mensual]

En el sitio - Mandaluyong1-3 años de experienciaBaceleroTiempo completo

Descripción del trabajo

Beneficios

Beneficios Mandados del Gobierno
Pago del mes 13, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Tiempo de apagado y abandono
Abandonar cumpleaños, Abandonar maternidad y paternidad, Salir por enfermedad, Salida por vacío

Descripción

Assist customers with inquiries via phone, email, or chat.
Maintain a high level of professionalism and empathy.
Troubleshoot and resolve product or service issues.
Document customer interactions and feedback accurately.
Collaborate with team members to improve service processes.
Ensure customer satisfaction and promote positive relationships.

Requisito

Educational Qualifications: Bachelor’s degree in a relevant field.
Experience Level: 1-3 years of experience in customer service or related roles.
Skills and Competencies: Proficient in English, exceptional customer service, strong scheduling abilities, problem-solving expertise, technical skills, and account management.
Responsibilities and Duties: Manage customer inquiries, support back office operations, ensure timely scheduling, and resolve issues efficiently.
Qualities and Traits: Strong work ethic, excellent communication skills, and a proactive attitude.

Idioma InglésServicio al clienteProgramaciónResolución de problemasHabilidades técnicasÉtica de trabajo fuerteGestión de cuentasSoporte de Back Office