• Handle customer inquiries and complaints effectively and efficiently.
• Process orders, forms, applications, and requests accurately.
• Maintain customer records and update account information as required.
• Assist in resolving product or service issues by clarifying the customer's complaint.
• Provide information about products and services to enhance customer satisfaction.

Requirements

• Educational Qualifications: Diploma in a relevant field
• Experience Level: 1-3 years
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Patience and empathy towards customers
• Responsibilities and Duties: Ability to work in a fast-paced environment
• Working Conditions: Availability to work flexible hours, including weekends