Metacom Business Process Outsourcing Solution Inc. Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

€378-755[Mensual]

En el sitio - Taguig1-3 años de experienciaBaceleroTiempo completo

Permisos
Comida permitida, Reembolso médico
Reconocimiento y Recompensas de Empleados
Bono de rendimiento, Evaluación Anual, Regalos de Navidad, Incentivos
Beneficios Mandados del Gobierno
Pago del mes 13, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Seguro de salud y bienestar
HMO
Desarrollo profesional
Entrenamiento de Job
Tiempo de apagado y abandono
Salir por enfermedad, Salida por vacío

Provide exceptional customer service through various channels, including phone, email, and chat.
Manage customer inquiries and resolve issues in a timely manner.
Maintain accurate records of customer interactions and feedback.
Collaborate with team members to improve service processes.
Assist in training new representatives and share best practices.

Educational Qualifications: Bachelor’s degree in any field.
Experience Level: 1-3 years in customer service or call center roles.
Skills and Competencies: Proficient in sales pipeline management, excellent customer service skills, and strong command of the English language.
Responsibilities and Duties: Address customer inquiries, manage sales processes, and resolve issues efficiently.
Working Conditions: Fast-paced call center environment, requiring adaptability and resilience.
Qualities and Traits: Strong work ethic, excellent communication, and problem-solving skills.

Pipeline de ventasServicio al clienteCentro de llamadasIdioma InglésÉtica de trabajo fuerte