• Align IT with business goals and ensure that technology initiatives support overall business strategy
• Lead digital transformation and modernization efforts, e.g., frictionless and contactless technologies, AI for guest personalization, business analytics
• Be the innovation champion by exploring and evaluating emerging technologies, e.g., AI, blockchain, smart room technology
  
  

• Develop and set IT polices, data security protocols, and SOPs across hotels and corporate office
• Ensure adherence to regulatory compliance, e.g., Data Privacy Act, PCI DSS
  
  

• Oversee the selection, deployment, maintenance of hotel systems
• Ensure high availability of internal network and internet access
• Cybersecurity oversight
  
  

• Evaluate and recommend vendors for hardware, software, and services
• Negotiate and enforce service level agreements with service providers
  
  

• Plan and control the IT budget across the hotels and corporate office
• Implement cost effective technologies
  
  

• Oversee implementation of analytic platforms for operational KPIs, guest behavior, and business intelligence
• Enable seamless data flow and integration across systems
  
  

• Build and lead IT teams at corporate and property levels
• Responsible for talent development, upskill team on new technologies
  
  

Please refer to job description.