Company Description

Headquartered in Chicago, Neretva Group has offices in Sarajevo, Zagreb, and Manila, offering customized solutions across various markets. The global presence ensures clients receive tailored support regardless of their location.

Role Description

This is a full-time on-site role for a Retention Specialist located in Manila. The Retention Specialist will be responsible for day-to-day tasks related to customer retention, communication, and ensuring customer satisfaction.

Qualifications

• Customer Retention and Customer Satisfaction skills
• Interpersonal and Communication skills
• Analytical Skills
• Experience in customer service or retention roles
• Ability to work effectively in a team
• Strong attention to detail
• Bachelor's degree in a related field

Please refer to job description.