Description

• Provide exceptional customer support to clients regarding their financial accounts.
• Assist customers with account inquiries, transactions, and resolving issues promptly.
• Collaborate with the team to enhance service quality and client satisfaction.
• Utilize technical skills to navigate financial software and tools effectively.
• Maintain accurate records and documentation of customer interactions.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong command of the English language.
• Skills and Competencies: Excellent customer service skills.
• Qualities and Traits: Team player with strong interpersonal skills.
• Skills and Competencies: Problem-solving abilities with a financial literacy background.
• Working Conditions: Comfortable working in a fast-paced back office environment.