• Handle customer inquiries and provide solutions in a timely manner
• Assist customers in product selection and trouble-shooting
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to improve customer service processes
• Provide feedback on customer issues and help develop solutions

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 3–5 years
• Skills and Competencies: Excellent communication and interpersonal skills
• Qualities and Traits: Strong problem-solving abilities and empathy
• Responsibilities and Duties: Ability to work in a team-oriented environment
• Working Conditions: May be required to work evenings/weekends based on business needs