Description

• Provide exceptional customer service by responding to inquiries and resolving issues promptly.
• Assist customers with product information and service offerings to enhance their experience.
• Maintain accurate customer records and document interactions in the CRM system.
• Collaborate with team members to meet and exceed departmental sales targets.
• Handle customer feedback and escalate complex issues to the appropriate departments.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: Entry-level, no prior experience required.
• Skills and Competencies: Proficient in English, strong customer service orientation, and excellent problem-solving skills.
• Qualities and Traits: Team player with organizational skills and the ability to manage multiple tasks efficiently.
• Responsibilities and Duties: Effective communication and persuasion skills, with a focus on sales pitching and closure.