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Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.Remote Details
Open Country:Philippines
Language Requirements:English
Job Description
- Employee Recognition and Rewards
Performance Bonus
- Insurance Health & Wellness
Health Insurance, Disability Insurance, Life Insurance
- Time Off & Leave
Paid Time Off, Paid Holidays
Description
- Manage incoming calls and customer service inquiries.
- Provide accurate information and resolve customer issues effectively.
- Document and maintain customer interactions in the system.
- Collaborate with team members to enhance service quality.
- Assist in identifying customer needs and recommend appropriate products and services.
Requirements
- Educational Qualifications: High school diploma or equivalent preferred.
- Experience Level: No previous experience required; training will be provided.
- Skills and Competencies: Proficiency in English language.
- Skills and Competencies: Strong customer service skills.
- Skills and Competencies: Familiarity with call center operations.
- Qualities and Traits: Ability to work effectively in a team environment.
Christian Michael David
HR ManagerMetacom Business Process Outsourcing Solution Inc.
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