This job posting is for a RESTAURANT GUEST SERVICE OFFICER at a high-end Vietnamese casual dining restaurant. The role focuses on blending authentic Vietnamese culture with 5-star hospitality standards.

Core Responsibilities

• Guest Relations: Act as the first point of contact, greeting and seating guests with the poise of a luxury concierge.
• Service Excellence: Efficiently manage table service while maintaining a clean and organized dining environment.
• Menu Expertise: Provide detailed descriptions and pairings for traditional Vietnamese items (e.g., Pho, Banh Mi, and specialty cocktails).
• Conflict Resolution: Handle guest inquiries and feedback using professional "front-desk" diplomacy.

Job Requirements

Professionalism: A polished, sophisticated appearance and a welcoming, "hospitality-first" mindset.

Communication: Fluent and articulate, with the ability to explain complex flavor profiles.

Experience: Preference for candidates with a background in high-end hospitality, luxury retail, or premium dining.

Physical/Aesthetic Criteria: The post specifies a preference for candidates approximately 5'4" in height to fit the brand's specific aesthetic for this location.