Description

• Provide exceptional customer service through effective communication and problem-solving.
• Handle incoming calls and inquiries professionally, ensuring customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service efficiency and customer experience.
• Assist in troubleshooting and resolving customer issues promptly.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English, strong customer service skills, excellent problem-solving abilities
• Qualities and Traits: Strong work ethic, excellent people skills, patience, and empathy
• Working Conditions: Fast-paced call center environment