Service Supervisor
Dempsey Resource Management Inc.
Descrição do Trabalho
Descrição:
- Oversee daily operations of the customer service team.
- Train and mentor staff to enhance service quality.
- Resolve escalated customer issues effectively.
- Monitor team performance and KPIs.
- Implement strategies for improved customer satisfaction.
- Conduct regular team meetings and feedback sessions.
Requisito
- Bachelor’s degree in Business Administration or related field.
- JLPT N1 ( Fluent in Japanese/English )
- 3-5 years of experience in customer service, with at least 1 year in a supervisory role.
- Strong communication, conflict resolution, and leadership skills; proficiency in CRM software.
- Oversee customer service team, resolve escalated issues, implement service policies, and train staff.
Maria Palma
Talent Acquisition ManagerDempsey Resource Management Inc.
More than ten replies today
Local de trabalho
Aurora Blvd. Aurora Blvd, Pasay, Metro Manila, Philippines
Postado em 10 April 2025
Guest Relations Supervisor | Cagayan de Oro
The SM StoreNegotiable[Negociável]
No - Pasay1-3 Anos ExpEdu não necessárioTempo Inteiro
BossHR Manager
Duty Supervisor, Admin - Customer Service
1Aviation Groundhandling Services, Corp.Negotiable[Negociável]
No - Pasay3-5 anos ExpDiplomaTempo Inteiro
BossHR Manager
BPO Team Leader (Order Taking)
Welsend Global Services€543-621[Mensual]
No - Taguig1-3 Anos ExpDiplomaTempo Inteiro
Welsend GlobalHR Officer
Customer Service Supervisor 1 (Night Shift)
WTWNegotiable[Negociável]
No - Taguig3-5 anos ExpBacharelTempo Inteiro
BossHR Manager
Service Desk Supervisor
HireRightNegotiable[Negociável]
No - Pasig3-5 anos ExpDiplomaTempo Inteiro
BossHR Manager
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.