Join our seasonal healthcare campaign with a fixed-term WFH setup with the possibility to be absorbed.

Responsibilities:

• Professionally handle a high volume of calls related to US healthcare plans. 
• Efficiently gather customer information and thoroughly assess their needs. 
• Educate customers on their coverage, and other products and services. 
• Navigate multiple computer systems simultaneously to find information and process requests. 
• Resolve customer inquiries and issues with empathy and professionalism. 
• Meet attendance and performance requirements. 

Qualifications:

• Good to excellent English communication skills REQUIRED.
• At least 6 months BPO experience or College Graduate (if no BPO experience)
• You must currently residing in NCR , Bulacan (Meyc, Marilao, San Jose Del Monte, Plaridel, Hagonoy, Calumpit, San Rafael, Baliwag, Bocaue, Guiguinto, Dona Remedios), Rizal (Antipolo, Taytay, Cainta, San Mateo, Rodriguez), Cavite (Bacoor, Imus, Dasmarinas), Laguna (San Pedro, Binan, Sta. Rosa, Calamba).
• Equipment is provided.
• Internet speed: Minimum 35 Mbps.
• Must have a copy of internet bill (SOA)
• Must have a PC or laptop for initial assessments.