We are seeking a detail-oriented and motivated Technical Writer (Junior to Mid-Level) to support the creation of documentation that helps internal and external users understand our products and processes. This role is ideal for someone with a passion for writing, a basic understanding of technical concepts, and the drive to grow within a tech environment.

·      Assist in developing and maintaining user manuals, guides, FAQs, SOPs, and internal documentation

·      Gather information from team members such as developers, engineers, and product managers

·      Organize and present content in a clear, logical, and user-friendly format

·      Edit, proofread, and revise existing content for clarity and accuracy

·      Help maintain content repositories (e.g., Confluence, SharePoint)

·      Ensure documentation follows style guides and quality standards

·      Conduct basic research to understand product functions or industry-specific terms

·      Work with senior writers to improve document structure and tone

Technical Skills:

·      Familiarity with tools like MS Office, Google Docs, Confluence, or Notion

·      Basic understanding of software development processes or technical products

·      Experience with markup languages (Markdown or HTML) is a bonus

·      Willingness to learn tools like Git, Figma, or content management systems

Soft Skills:

·      Strong command of written and spoken English

·      Good research, analytical, and organizational skills

·      Attention to detail and ability to follow documentation standards

·      Willingness to receive feedback and learn from peers and seniors

·      Self-starter attitude with a growth mindset

Preferred (but not required):

·      Basic knowledge of APIs, databases, or coding concepts

·      Exposure to Agile or Scrum methodologies

·      Experience with creating visual aids like flowcharts or diagrams (e.g., Lucidchart, draw.io)