Metacom Business Process Outsourcing Support Specialist

Metacom Business Process Outsourcing

€386-618[Mensual]

En el sitio - Taguig1-3 años de experienciaBaceleroTiempo completo

Reconocimiento y Recompensas de Empleados
Programa de Reconocimiento de Empleados
Beneficios Mandados del Gobierno
Pago del mes 13, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Seguro de salud y bienestar
Seguro de muerte accidental y destrucción, Seguro dental, Seguro de discapacidad, Seguro de salud, Seguro de vida, HMO
Otros
Eventos sociales de la empresa, Fiestas de oficina
Beneficios Beneficios
Equipo de la empresa, Milla de dormir
Desarrollo profesional
Entrenamiento de Job
Tiempo de apagado y abandono
Salir por enfermedad

Respond to customer inquiries via phone, email, and chat.
Provide accurate product information and support to enhance customer satisfaction.
Resolve issues effectively and efficiently while maintaining professionalism.
Document interactions and feedback in customer relationship management (CRM) software.
Collaborate with team members to improve service quality and customer experience.

Educational Qualifications: Bachelor's degree or at least 2 years in college
Experience Level: 2 years international bpo experience
Skills and Competencies: Proficient in English, strong compliance knowledge, and an eagerness to assist customers.
Working Conditions: Office environment with potential for remote work; requires flexibility in hours.
Qualities and Traits: Excellent communication skills, patience, empathetic nature, and problem-solving abilities.

Idioma Ingléscomplianceeagerness