Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Descripción del trabajo
Descripción
- Assist customers with inquiries and complaints via phone, email, and chat.
- Provide product information, troubleshooting assistance, and resolve issues promptly.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve customer service processes.
- Adhere to company policies and ensure customer satisfaction.
Requisito
- Educational Qualifications: A Bachelor’s degree in any field is required.
- Experience Level: Less than 1 year of customer service experience is preferred.
- Skills and Competencies: Proficiency in English, excellent communication, and problem-solving skills.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide support.
- Working Conditions: Office-based, with potential for remote work; may involve shifts.
- Qualities and Traits: Empathetic, patient, detail-oriented, and team player attitude.
Brian Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Responder Hoy 2 veces
Ubicación laboral
3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines
Publicado el 09 July 2025
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