Customer Service Representative (Tagalog)

E-Tur Local Manpower Services

Urgente
€8-15[Diario]
En el sitio - San Juan<1 Yr ExpEdu no requeridoContrato
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Descripción del trabajo

Beneficios

  • Beneficios Mandados del Gobierno

    Pago del mes 13, Fondo Pag-Ibig, Salud, SSS/GSIS

Descripción

  • Answer questions: CSRs answer questions about products, services, accounts, and more 
  • Resolve issues: CSRs help customers resolve issues, such as outages, technical problems, or returns 
  • Process orders: CSRs may process sales and purchase orders, and follow up with customers about payments 
  • Build relationships: CSRs build trust with customers through open communication 
  • Keep records: CSRs keep customer records and process accounts 


Requisito

  • Strong communication skills: Both verbal and written, to clearly explain information and understand customer concerns. 
  • Active listening skills: Ability to attentively listen to customer issues and accurately gather information. 
  • Problem-solving skills: Identifying the root cause of customer problems and finding effective solutions. 
  • Empathy and patience: Showing understanding and remaining calm when dealing with frustrated customers. 
  • Time management: Prioritizing tasks and efficiently managing customer interactions. 
  • Adaptability: Flexibility to handle diverse customer situations and adjust to changing priorities. 
  • Attention to detail: Ensuring accuracy when processing customer information. 
  • Positive attitude: Maintaining a professional and friendly demeanor. 


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E-TUR LOCAL MANPOWER SERVICES

HR OfficerE-Tur Local Manpower Services

Activo en tres días

Ubicación laboral

2A, Tibagan. Tibagan, San Juan, Metro Manila, Philippines

Publicado el 28 January 2025

Recordatorio de seguridad del jefe

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