Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Descripción del trabajo
Descripción
- Provide exceptional customer support via phone, email, and chat.
- Resolve customer inquiries and issues promptly and effectively.
- Maintain a positive attitude and professional demeanor.
- Document customer interactions and feedback accurately.
- Collaborate with team members to improve service processes.
- Stay updated on product knowledge and company policies.
Requisito
- Educational Qualifications: Bachelor’s degree required.
- Experience Level: Less than 1 year of experience in customer service or call center environment.
- Skills and Competencies: Strong customer service and technical skills, financial literacy, and problem-solving abilities.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues, and provide product information.
- Working Conditions: Office environment, potential for shift work.
- Qualities and Traits: Excellent communication skills in English, patience, and a friendly demeanor.
Shayne Villaroman
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Activo hoy
Ubicación laboral
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Publicado el 12 July 2025
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BPO y Centro de Llamadas
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