Detail Cosmetics Squad Cosmetics Customer Service Representative

Customer Service Representative

Detail Cosmetics Squad Cosmetics

€226-301[Mensual]

En el sitio - Ciudad de QuezonGraduado/Estudiante frescoDiplomaTiempo completo

Descripción del trabajo

Beneficios

Reconocimiento y Recompensas de Empleados
Regalos de Aniversario, Evaluación Anual, Regalos de Navidad, Regalos trimestrales
Beneficios Mandados del Gobierno
Pago del mes 13, Préstamo de Empleados, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Seguro de salud y bienestar
HMO
Otros
Eventos sociales de la empresa, Fiestas de oficina
Beneficios Beneficios
Viaje anual de la empresa, Equipo de la empresa, Descuento del Empleado, Abrir espacio de trabajo

Descripción

Assist customers with inquiries and resolve issues
Provide information about products and services
Process orders and manage returns
Maintain customer records and update databases
Communicate effectively through various channels (phone, email, chat)
Collaborate with team members to improve service quality
Ensure customer satisfaction and build rapport

Requisito

Educational Qualifications: A Diploma in any field is required.
Experience Level: Fresh graduates or students are encouraged to apply.
Skills and Competencies: Proficient in Customer Service, English Language, Problem Solving, and Salesforce. Knowledge of TikTok and Digital Marketing is a plus.
Responsibilities and Duties: Manage customer inquiries, resolve issues, maintain accounts, and support back-office operations.
Working Conditions: Primarily office-based with potential remote work options.
Qualities and Traits: Strong interpersonal skills, adaptability, and a professional demeanor are essential.

Servicio al clienteIdioma InglésResolución de problemasSalesforceGestión de cuentasTikTokMarketing digitalHabilidades InterpersonalesCentro de llamadasSoporte de Back Office