Transec BPO Solutions Inc. Chat & Email Technical Support

Transec BPO Solutions Inc.

€301-376[Mensual]

Hibrida - Pasig1-3 años de experienciaBaceleroTiempo completo

Permisos
Permiso de transporte
Reconocimiento y Recompensas de Empleados
Bono de rendimiento
Beneficios Mandados del Gobierno
Pago del mes 13, Préstamo de Empleados, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Seguro de salud y bienestar
Seguro de vida, HMO
Otros
Eventos sociales de la empresa
Beneficios Beneficios
Viaje anual de la empresa, Milla de dormir, Pantalón bien calcetines
Desarrollo profesional
Entrenamiento de Job
Tiempo de apagado y abandono
Salida de Bereavement, Abandonar cumpleaños, Salir por enfermedad, Salida por vacío

HMO with dependent, life insurance, & incentives
Permanent hybrid work setup
Great working environment with real work-life balance
Fun & engaging company-sponsored events
Deliver top-tier customer support by promptly and accurately responding to inquiries and resolving any issues, primarily through chat and email.
Execute back-office tasks with a keen eye for detail and efficiency to fulfill customer requests and ensure satisfaction.
Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
PRIOR BPO EXPERIENCE IS REQUIRED

Bachelor’s degree in any field.
Must have at least 1 year of customer service experience in the BPO industry, handling an international account.
Work background in using chat and/or email communication is highly preferred.
Prior experience in a technical account is a huge plus.
Must have excellent writing skills in English; good speaking skills in English.
Tech savvy with strong interest in learning new technology applications.
High attention to detail.
Willing to work on night shift.

Idioma InglésServicio al clienteResolución de problemasHabilidades de PersonasHabilidades InterpersonalesSoporte de Back Office