Metacom Business Process Outsourcing Solution Inc. Customer Service Representative

Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

€229-457[Mensual]

En el sitio - Taguig<1 Yr ExpBaceleroTiempo completo

Descripción del trabajo

Beneficios

Seguro de salud y bienestar
HMO
Tiempo de apagado y abandono
Abandonar maternidad y paternidad, Salir por enfermedad, Salida por vacío
Balance de vida laboral
Horas flexibles

Descripción

Provide exceptional customer support via phone, email, and chat.
Resolve customer inquiries and issues efficiently.
Maintain extensive product knowledge to assist customers effectively.
Document interactions and follow up as required.
Collaborate with team members to improve service quality.
Meet performance metrics and maintain a positive attitude.

Requisito

Educational Qualifications: A Bachelor’s degree is required in a relevant field.
Experience Level: Less than 1 year of experience in customer service or related roles.
Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in using CRM software.
Responsibilities and Duties: Address customer inquiries, resolve issues, and provide product information.
Working Conditions: Office environment with standard business hours and occasional weekend shifts.
Qualities and Traits: Patience, empathy, and a positive attitude in handling customer interactions.

Servicio al cliente

Preview

Caryl Faye Dionisio

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Responder Hoy 0 veces

Ubicación laboral

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

Publicado el 20 June 2025