Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Descripción del trabajo
Beneficios
Seguro de salud y bienestar
HMO
Tiempo de apagado y abandono
Salir por enfermedad, Salida por vacío
Descripción
- Serve as the first point of contact for customers, addressing inquiries and resolving issues.
- Maintain a high level of customer satisfaction through effective communication.
- Document customer interactions and feedback accurately.
- Collaborate with team members to improve service delivery.
- Handle various customer service tools and software efficiently.
Requisito
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of experience in a customer service or call center environment.
- Skills and Competencies: Proficient in English with strong interpersonal and people skills; capable of handling customer inquiries and complaints effectively.
- Responsibilities and Duties: Assist customers via phone, resolve issues, provide product information, and maintain customer satisfaction.
- Working Conditions: Fast-paced call center environment, requires flexibility in work hours.
- Qualities and Traits: Strong problem-solving abilities, patience, empathy, and a positive attitude.
Jennylyn Fajardo
HR OfficerSynlink Recruitment Outsourcing Co. Inc.
Tasa de respuesta alta
Ubicación laboral
Taguig. Taguig, Metro Manila, Philippines
Publicado el 24 May 2025
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Synlink Recruitment Outsourcing Co. Inc.
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