Metacom Careers Customer Service Agent

Customer Service Agent

Metacom Careers

€551-786[Mensual]

En el sitio - Taguig<1 Yr ExpAlta/Senior High SchoolTiempo completo

Descripción del trabajo

Beneficios

Reconocimiento y Recompensas de Empleados
Incentivos
Beneficios Mandados del Gobierno
Pago del mes 13, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Seguro de salud y bienestar
HMO
Desarrollo profesional
Entrenamiento de Job

Descripción

Handle customer inquiries, resolve issues, and provide financial information accurately.
Provide exceptional customer support via phone, email, and chat.
Resolve customer inquiries and issues efficiently and effectively.
Maintain customer satisfaction by addressing complaints with empathy.
Document interactions and update customer records accurately.
Collaborate with team members to enhance service quality.
Participate in training sessions to improve product knowledge.

Requisito

Educational Qualifications: High/Senior High School diploma required.
Experience Level: Less than 1 year of experience in customer service or call center environments.
Skills and Competencies: Proficient in English language, strong communication skills, and a background in finance preferred.
Working Conditions: Fast-paced call center environment; must be adaptable to various shifts.
Qualities and Traits: Strong problem-solving skills, patience, empathy, and a customer-focused mindset.

Idioma InglésServicio al clienteCentro de llamadasfinance

Preview

Eduard Lagman

HR OfficerMetacom Careers

Tasa de respuesta alta

Ubicación laboral

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

Publicado el 05 June 2025