StackPH Call Center Representative

StackPH

€301-451[Mensual]

En el sitio - PampangaNo se requiere ExpAlta/Senior High SchoolTiempo completo

Reconocimiento y Recompensas de Empleados
Bono de rendimiento, Empleado del Premio Mes
Beneficios Mandados del Gobierno
Pago del mes 13, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Seguro de salud y bienestar
HMO
Beneficios Beneficios
Espacio de aparcamiento
Tiempo de apagado y abandono
Salir por enfermedad, Salida por vacío
Balance de vida laboral
Horas flexibles

Provide exceptional customer service via phone, email, and chat.
Responding to customer inquiries, resolving issues, managing calls efficiently, and maintaining records.
Assist customers with inquiries, issues, and product information.
Document customer interactions accurately in the system.
Resolve complaints and escalate issues when necessary.
Maintain a positive attitude and a commitment to team goals.
Adhere to company policies and procedures.

Educational Qualifications: High/Senior High School diploma required.
Experience Level: No prior experience required; training will be provided.
Skills and Competencies: Proficiency in English, excellent customer service, effective problem-solving, strong scheduling abilities, and technical skills are essential.
Working Conditions: Fast-paced call center environment; may involve long hours sitting at a desk.
Qualities and Traits: Friendly demeanor, strong communication skills, adaptability, team player, and a positive attitude.

Idioma InglésServicio al clienteProgramaciónResolución de problemasCentro de llamadasHabilidades de PersonasHabilidades técnicas