Metacom Business Process Outsourcing Call Center Representative

Call Center Representative

Metacom Business Process Outsourcing

€547-703[Mensual]

En el sitio - Taguig1-3 años de experienciaBaceleroTiempo completo

Descripción del trabajo

Beneficios

Beneficios Mandados del Gobierno
Pago del mes 13, Vacaciones pagadas, SSS/GSIS
Tiempo de apagado y abandono
Salida de Bereavement, Abandonar cumpleaños, Abandonar maternidad y paternidad, Salir por enfermedad, Salida por vacío

Descripción

Provide exceptional customer service via phone, email, and chat.
Assist customers with inquiries, complaints, and product information.
Maintain accurate records of interactions and transactions.
Collaborate with team members to resolve complex issues.
Meet performance targets and follow company policies.

Requisito

Educational Qualifications: Bachelor’s degree in any field.
Experience Level: 1-3 years of experience in a call center or customer service role.
Skills and Competencies: Excellent communication skills, problem-solving abilities, and proficiency in customer relationship management (CRM) software.
Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
Working Conditions: Office environment with a regular shift schedule, occasional overtime might be required.
Qualities and Traits: Patience, resilience, and a positive attitude are essential to excel in this role.

Servicio al cliente

Preview

Caryl Faye Dionisio

HR OfficerMetacom Business Process Outsourcing

Responder Hoy 0 veces

Ubicación laboral

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

Publicado el 16 June 2025