Metacom Careers Call Center Agent

Metacom Careers

€393-472[Mensual]

En el sitio - Taguig<1 Yr ExpBaceleroTiempo completo

Reconocimiento y Recompensas de Empleados
Bono de rendimiento, Evaluación Anual
Beneficios Mandados del Gobierno
Pago del mes 13
Seguro de salud y bienestar
Seguro de muerte accidental y destrucción, Seguro dental, Seguro de salud
Otros
Compensación suplementaria de los trabajadores
Beneficios Beneficios
Comidas gratis
Tiempo de apagado y abandono
Abandonar Compasivo, Abandonamiento médico familiar

Answer inbound calls and assist customers with inquiries.
Provide accurate information about products and services.
Handle complaints and resolve issues efficiently.
Document customer interactions and maintain records.
Meet performance metrics and maintain a high level of professionalism.
Work collaboratively with team members to improve service quality.
Handle customer inquiries, support sales processes, assist in back office tasks, and maintain customer satisfaction.

Educational Qualifications: Bachelor’s degree in any field.
Experience Level: Less than 1 year of experience in a call center environment.
Skills and Competencies: Proficient in English, customer service, problem-solving, sales pipeline management, back office support, and familiarity with Shopify.
Working Conditions: Office-based, with potential shifts including evenings and weekends.
Qualities and Traits: Excellent communication, adaptability, teamwork, and a positive attitude.

Idioma InglésServicio al clientePipeline de ventasSoporte de Back OfficeShopificarResolución de problemasCentro de llamadas