• Customer Service (CS) is a position responsible for providing the best service to customers, whether through phone, text messaging, email, or social media.
• The main duties include addressing inquiries, complaints, and customer needs to ensure satisfaction and loyalty.

General Qualifications:

• Minimum education of high school/vocational school (Diploma preferred).
• Good communication skills, both verbal and written.
• Friendly, patient, and highly empathetic.
• Able to work under pressure and multitask.
• Experience as a Customer Service representative is an advantage.
• Able to operate computers and digital platforms/CRM.