Job Summary:

Responsible for reviewing, analyzing, managing billing process to ensure accuracy, compliance and efficiency.

Key Responsibilities

1. Billing Review and Analysis: Reviewing documents, billing statements, ensure accuracy and compliance with regulations and company policies.

2. Identifying and Resolving Discrepancies: Identifying billing errors, discrepancies, and inconsistencies, and working with relevant teams to resolve issues.

3. Process Improvement: Analyzing billing processes and identifying opportunities for improvement to increase efficiency, reduce errors, and enhance customer satisfaction.

4. Communication with Customers and Stakeholders: Communicating with customers, internal teams, and stakeholders to resolve billing issues, answer questions, and provide information.

Skills and Qualifications

1. Analytical and Problem-Solving Skills

• Strong analytical and problem-solving skills to identify and resolve billing issues.

2. Attention to Detail

• High attention to detail to ensure accuracy in billing processes.

3. Communication and Interpersonal Skills

• Excellent communication and interpersonal skills to work with customers, internal teams, and stakeholders.

4. Knowledgeable in Excel

5. Ability to prioritize and manage multiple tasks in a fast-paced environment

6. 2 Years experience in billing, accounting, or finance