Call Center Agent

Metacom Careers

€393-551[月絊]
オンサむト - ケ゜ン垂幎以䞊幎未満の経隓高卒正瀟員
共有

職務内容

犏利厚生

  • 犏利厚生

    クリスマスボヌナス, 䜏宅ロヌン基金, 有絊䌑暇, 医療絊付金, SSS/GSIS

説明

  • Provide exceptional customer service via phone, email, and chat.
  • Resolve customer inquiries and complaints efficiently.
  • Maintain accurate records of customer interactions.
  • Work collaboratively with team members to achieve targets.
  • Adhere to company policies and procedures.
  • Continuously improve service quality through feedback.
  • Handle inbound and outbound calls, address customer inquiries, provide solutions, and manage accounts effectively.

芁件

  • Educational Qualifications: High school diploma or equivalent; a degree in communications or related field is a plus.
  • Experience Level: 1-2 years in a call center or customer service role preferred.
  • Skills and Competencies: Proficient in English, excellent customer service, problem-solving, and account management skills.
  • Working Conditions: Fast-paced call center environment, potential for shift work, and occasional overtime.
  • Qualities and Traits: Strong communication skills, patience, empathy, and ability to work under pressure.
英語カスタマヌサヌビス問題解決アカりント管理コヌルセンタヌ
Preview

Eduard Lagman

HR OfficerMetacom Careers

今日オンラむン

勀務地

Vertis North Corporate Center. Astra Drive, Bago Bantay, Lungsod Quezon, Kalakhang Maynila, Philippines

掲茉日 30 May 2025

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