Specific tasks and service requirements required on a daily basis.

• Collaborate with the Digital Capability Team to define workshop objectives, target audience, and expected outcomes.
• Design workshop format, flow, and session materials including presentations, handouts, activities, and digital tools.
• Assist in preparing the event agenda and all necessary workshop materials.
• Lead and facilitate workshop sessions, ensuring high participant engagement and alignment with objectives.
• Manage event schedule and transitions between sessions.
• Facilitate interactive discussions and Q&A sessions to encourage learning and feedback.
• Address issues or disruptions during the event.
• Conduct post-event debriefing with the Digital Capability Team.
• Gather and summarize participant feedback.
• Provide recommendations for future workshop improvements.
• Prepare a post-event summary report outlining key outcomes and actionable insights.

This section is used to describe what knowledge, skills and abilities are required to perform the daily task and duties bulleted above.

 Educational background and Experience:

·         Bachelor’s degree in Education, Organizational Development, Communication, Digital Innovation, or related field.

·         At least 5 years of experience in workshop design, learning facilitation, or digital skills development.

·         Minimum 3 years of specific experience in digital capability or transformation contexts.

·         Experience working with international or development organizations is an advantage.

·         Strong understanding of adult learning principles and behavior change techniques.

Technical Skills:

·         Proficiency in workshop design and facilitation.

·         Strong understanding of learning principles and behavior change techniques.

·         Experience with digital collaboration and engagement tools (e.g., MS Teams, Zoom, Miro, Mural, Mentimeter).

·         Strong organizational and time management skills, including adaptability during live sessions.

·         Familiarity with AD’s digital tools, platforms, or organizational context is a plus.

Soft Skills:

·         Excellent facilitation, communication, and interpersonal skills.

• Ability to work in a fast-paced and highly regulated financial environment.
• Strong organizational and time management skills, including the ability to adapt live sessions as needed.
• Ability to work collaboratively across departments and levels.
• Proactive approach to identifying and resolving issues.
• Familiarity with AD’s digital tools, platforms, or organizational context is a plus.