Travel Experience Planner

Metacom Business Process Outsourcing Solution Inc.

€431-646[Mensual]
En el sitio - Taguig1-3 años de experienciaEdu no requeridoTiempo completo
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Descripción del trabajo

Beneficios

  • Reconocimiento y Recompensas de Empleados

    Bono de rendimiento, Incentivos

  • Beneficios Mandados del Gobierno

    Pago del mes 13, Fondo Pag-Ibig, Salud, SSS/GSIS

  • Seguro de salud y bienestar

    HMO

  • Desarrollo profesional

    Entrenamiento de Job, Desarrollo profesional

  • Tiempo de apagado y abandono

    Salida por vacío

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Travel & Hospitality Specialist (McKinley Travel & Hospitality)


Role Overview:

Join our dynamic Travel & Hospitality team, where you will provide premium support and booking services. This role is ideal for travel professionals who thrive in a fast-paced environment and have a solid foundation in industry-standard booking tools.


Key Qualifications:

  • Experience: At least 1 year of GDS experience.
  • Preferred Skills: Proficiency in Sabre GDS is highly preferred and considered a significant advantage.
  • Competencies: Strong customer service orientation and knowledge of international travel protocols.


Focus: Efficient booking, customer support, and Sabre proficiency.

  • Reservation Processing: Efficiently handle inbound inquiries for flight, hotel, and car rental bookings using Sabre GDS (or other assigned platforms).
  • Modification & Cancellations: Process PNR (Passenger Name Record) changes, cancellations, and basic refunds accurately within the GDS environment.
  • Vendor Liaison: Contact airlines and hotel partners to confirm availability, resolve booking discrepancies, or secure special requests for guests.
  • Customer Problem Solving: Provide immediate assistance to travelers facing disruptions, such as flight delays or overbooked accommodations, ensuring a seamless experience.
  • Detailed Documentation: Maintain meticulous records of client communications and booking transactions to ensure accuracy in billing and guest satisfaction.


Salary & Benefits:

  • Monthly Package: ₱30,000 – ₱45,000 (Total compensation package).
  • Retention Bonus: ₱15,000 Quarterly Retention Bonus.
  • Signing Bonus: ₱50,000 Sign-On Bonus (SOB) upon joining.


GDS Tools ExperienceServicio al clienteSabre
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Shaznay Cuento

RecruiterMetacom Business Process Outsourcing Solution Inc.

Activo hoy

Ubicación laboral

Teleperformance McKinley West. corner Le Grand Ave, Taguig, Metro Manila, Philippines

Publicado el 08 January 2026

Metacom Business Process Outsourcing Solution Inc.

No financiado / Ángel

501-1000 empleados

BPO y Centro de Llamadas

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Metacom BPO Solutions, Inc.

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