Travel Counselor

Constellation Travels Inc.

€226-376[Mensual]
Hibrida - Makati1-3 años de experienciaBaceleroTiempo completo
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Descripción del trabajo

Beneficios

  • Reconocimiento y Recompensas de Empleados

    Bono de rendimiento

  • Beneficios Mandados del Gobierno

    Pago del mes 13, Préstamo de Empleados, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS

  • Seguro de salud y bienestar

    HMO

  • Otros

    Fiestas de oficina

  • Beneficios Beneficios

    Equipo de la empresa, Plan de jubilación

  • Desarrollo profesional

    Programa de Asistencia a Empleados, Entrenamiento de Job, Desarrollo profesional

  • Tiempo de apagado y abandono

    Abandonar cumpleaños, Salir por enfermedad, Abandonar Padre Solitario, Salida por vacío

  • Balance de vida laboral

    Trabajo desde casa

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Descripción

  • Ensures that flight travel requests are fulfilled in accordance with the customer requirements stipulated in the Service Level Agreement (i.e. Lowest possible fare, Response time, No. of Options, Booking details)
  • Follows the company, work procedures, guidelines, and standards in customer service, building Passenger Name Records (PNR) and profiles, ticketing, attendance, accuracy of work, etc. to eliminate errors and avoid ADMs.
  • Participates fully as a team member to assist as needed in completing client request/requirements (i.e. extending help when there are on leave TCs)
  • Acts as account manager to the assigned client. Ensures that all requests are closed and handled accordingly – bookings should be any of the following: flown, rebooked, or cancelled to proper communication and monitoring. Regularly monitors queue to ensure that any flights cancellations and disruptions are properly addressed.
  • Ensures completeness of documents necessary for billing to assure that all transactions are billed to client.
  • Communicates with Third parties (i.e. airlines, GDS provider) as needed.
  • Ensures that all monitoring forms and needed documentation are complete, accurate and timely.
  • Stays abreast of all airlines rules and regulations, tariff and other industry requirements and accurately applies this information when creating bookings.
  • Attends staff and training meetings for on-going updates in the travel industry and office procedures. Shall raise suggestions and concerns to improve the process.\
  • Keeps immediate superior promptly and fully informed of all problems and unusual matters of significance and takes prompt corrective action when necessary or suggests alternative courses of action (i.e. no internet connection, GDS problem).
  • Maintains favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate that will be conducive to maximum employee morale, productivity, and efficiency/effectiveness

Requisito

  • Tourism graduate or any related course.
  • Has a high level of social and emotional intelligence.
  • Willing to be assigned to rotation shifts, weekend, and holiday duty
Asistente de operaciones de viajeSabreGDSTicketsBillete aéreoPersonalizar viajesTicket internacionalGalileo
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Karissa Estadilla

HR SpecialistConstellation Travels Inc.

Activo en tres días

Ubicación laboral

2/F, CSJ, 105 Aguirre, Legazpi Village, Makati, 1223 Kalakhang Maynila, Philippines

Publicado el 04 June 2025

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Constellation Travels Inc.

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51-100 empleados

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