Trainer
Sutherland Philippines
Urgente
€305-381[Mensual]
En el sitio - Albay<1 Yr ExpBaceleroContrato
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Descripción del trabajo
Descripción
- Provide coaching assistance for performance improvement to trainees without BPO experience
- Utilize reporting and analytical skills for class performance assessment and enhancement
- Trainer post is temporary as long as we are conducting NHA classes in the area (initial contract is for 6 months, and can get extended depending on the projection of classes and trainer’s performance).
Requisito
- At least 1-year BPO experience
- Excellent verbal and written English communication skills
- Ability to multitask in a fast-paced environment
- Collaborative team player with the ability to work independently with minimal direction
- Training/Teaching background is an advantage in order to get certified and conduct classes ASAP
- Flexible with time, but the classes are usually in the morning schedule
- Excellent coaching and interpersonal skills
- Coaching skills: ability to adjust to trainees with no BPO background, and coach them accordingly for performance improvement
- Interpersonal skills: able to communicate to different types of trainees, stakeholders and anyone involved in the NHA process
- Reporting and analytical skills for class performance review and development
- Should be staying near the hub to minimize transportation expenses
Excelentes habilidades de comunicaciónTeaching SkillsHabilidades analíticasCoachingHabla públicaHabilidades InterpersonalesComunicación por escrito
Preview
Irene Nuguid
LeadSutherland Philippines
Responder Hoy 0 veces
Ubicación laboral
2F BPO Bldg., Embarcadero de Legazpi, Embarcadero de Legazpi. Legazpi Blvd, Port Area, Legazpi City, 4500 Albay, Philippines
Publicado el 09 May 2025
Recordatorio de seguridad del jefe
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