Ticketing Officer

Shroff Travel

Urgente
€298-373[Mensual]
En el sitio - MuntinlupaExp de 3-5 YrsBaceleroTiempo completo
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Descripción del trabajo

Beneficios

  • Reconocimiento y Recompensas de Empleados

    Bono de rendimiento, Programa de Reconocimiento de Empleados, Regalos de Navidad

  • Beneficios Mandados del Gobierno

    Pago del mes 13, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS

  • Seguro de salud y bienestar

    Seguro de salud, HMO

  • Tiempo de apagado y abandono

    Abandonar maternidad y paternidad, Salir por enfermedad, Abandonar Padre Solitario, Permiso especial para las mujeres, Salida por vacío

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  • Makes and confirms flight reservations for passengers on scheduled airline services.
  • Arrange travel itineraries and reservations for customers and sub-agents using various Computer Reservations Systems (CRS) / Global Distribution Systems (GDS), including Sabre, Amadeus, Travelport, Cebu Pacific Sky Partner, AirAsia, Jetstar, and AirSWIFT.
  • Checks flight availability and pricing in real-time using online reservation systems and confirms bookings accordingly.
  • Sends quotations, fare conditions, and flight restrictions to clients, ensuring compliance with airline deadlines.
  • Verifies the validity of travel documents such as passports and visas.
  • Assess visa and transit visa requirements based on passenger itinerary and nationality.
  • Notifies clients or sub-agents of any changes, confirmations, or cancellations in flight schedules.
  • Coordinates with airlines, travel insurance providers, and foreign tour operators to obtain quotes and support for client requirements.
  • Compiles and records information necessary for the issuance of airline tickets, either for delivery or electronic transmission to passengers.
  • Encodes and decodes data in the Passenger Name Record (PNR) to confirm details such as destination, carrier, flight number, seat class, and stopovers.
  • Documents completed transactions and files supporting documents, including Travel Orders (TO) and Payment Requisition Forms (PRF), for review and approval.
  • Consistently follows up on assigned client queries to ensure timely resolution and achievement of closure targets.
  • Prepares and submits a Daily Accomplishment Report at the end of each workday.
  • Graduate of BS Tourism or any related courses
  • At least 3 years related experience gained from a travel agency
  • Good Command of Domestic and International Geography
  • Very good communications skills (verbal & written)
  • Excellent customer service capabilities
  • Preferably residing in Alabang, Las Pinas, Paranaque or willing to relocate
Idioma InglésServicio al clienteProgramaciónHabilidades InterpersonalesFitching y Closure de ventasHabilidades organizativasHabilidades de Personas
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HR SupervisorShroff Travel

Activo en siete días

Ubicación laboral

Shroff International Travel Care Inc., Unit 610/606, Filinvest, Civic Prime Building, Muntinlupa, 1770 Kalakhang Maynila, Philippines

Publicado el 08 May 2025

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