• Provide continuous technical support via telephone and email related to the product

• Employ a high level of interpersonal and communication skills to move beyond customer’s

frustrations and solve customer’s problem

• Identify the level of technical knowledge and adjust technical communications to solve

customer’s problem

• Conducting basic probing to determine the next action for any software related to enquiries

Requirements:

• Excellent English & Mandarin verbal communication skills

• Fresh Graduates who are interested to start their career in a call centre are also encouraged

to apply – Full Training Provided

• Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply

• Must be willing to work on rotational shifts

• Must be willing to work in Ara Damansara