Technical Support Representatives
Dynamic Talent Solutions
Descripción del trabajo
Beneficios
Reconocimiento y Recompensas de Empleados
Incentivos
- Technical Support Representative will be responsible for taking customer phone calls and responding to customer emails.
- This position will entail solving technical problems and providing the best possible customer service at the same time.
- Answer customer phone calls and respond promptly to emails regarding technical issues.
- Troubleshoot, diagnose, and resolve product or service-related problems.
- Provide clear instructions and step-by-step solutions to customers.
- Escalate complex issues to higher-level support or relevant departments when necessary.
- Document customer interactions, issues, and resolutions accurately in the support system.
- Follow up with customers to ensure their technical issues are fully resolved.
- Maintain up-to-date knowledge of company products, services, and troubleshooting procedures.
- Deliver excellent customer service while adhering to company policies and service standards.
Ellamay Christel Medico
HR OfficerDynamic Talent Solutions
Activo en tres días
Ubicación laboral
IONOS Philippines Inc. 15th and 16th Floor, i3 Building, Abad Street, Asiatown, IT Park, Cebu City, 6000, Philippines
Publicado el 24 September 2025
Jobs similares
Ver másTechnical Support Representative- No experience required
Dynamic Talent Solutions€219-293[Mensual]
En el sitio - CebúNo se requiere ExpAlta/Senior High SchoolTiempo completo
Cindy Rose TimtimRecruitment Specialist
Apply now as a Technical Support at TTEC Cebu | Earn up to 27K + Incentives!
TTEC€293-439[Mensual]
En el sitio - Cebú<1 Yr ExpAlta/Senior High SchoolTiempo completo
Maricris ArcenaTalent Acquisition Coordinator
Technical Support Specialist
AspiraGlobalNegociable
En el sitio - Cebú1-3 años de experienciaDiplomaContrato
Celine FigueroaHR Manager
Technical Sales Representative / Distributor of Raw Materials Industry / Mand...
Dempsey Resource Management Inc.€219-293[Mensual]
En el sitio - Cebú1-3 años de experienciaBaceleroTiempo completo
Aisa Refugia
Technical Support Representative
Tuesday Square€366-512[Mensual]
En el sitio - Cebú1-3 años de experienciaAlta/Senior High SchoolTiempo completo
Shun Michael MaderaRecruiter
Dynamic Talent Solutions
No financiado / Ángel
<50 Empleados
Recursos humanos y reclutamiento
View jobs hiring
Join Bossjob
Recordatorio de seguridad del jefe
Si la posición requiere que trabajes en el extranjero, por favor ten cuidado y ten cuidado con el fraude.
Si encuentras a un empleador que tiene las siguientes acciones durante tu búsqueda de empleo, por favor repórtalo inmediatamente
- retiene tu ID,
- requiere que usted proporcione una garantía o recoja la propiedad,
- le obliga a invertir o recaudar fondos.
- recauda beneficios ilícitos,
- u otras situaciones ilegales.